Website privacy policy

Laws incorporated in this privacy policy

This privacy policy is adapted to the Spanish and European legislation in force on the protection of personal data on the internet. Specifically, it complies with the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
• Royal Decree 1720/2007 of 21 December approving the Regulation implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
• Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller of personal data

The controller of the personal data collected on AI AND SPORT PERFORMANCE EXPERTS is: AI AND SPORT PERFORMANCE EXPERTS, with NIF: 42-3113724 (hereinafter, the Controller). Its contact details are as follows:

• Address: 1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110 EIN 42-3113724
• Contact email: info@crc-cycling.com

Record of personal data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by AI AND SPORT PERFORMANCE EXPERTS through the forms on its pages will be incorporated into and processed in our file in order to facilitate, expedite and fulfil the commitments established between AI AND SPORT PERFORMANCE EXPERTS and the User, or to maintain the relationship established in the forms the User fills in, or to respond to a request or enquiry from the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User's personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights:

• Principle of lawfulness, fairness and transparency: the User's consent will be required at all times, after completely transparent information on the purposes for which the personal data are collected.
• Principle of purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
• Principle of data minimisation: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be accurate and always kept up to date.
• Principle of storage limitation: personal data will only be kept in a form that permits identification of the User for as long as necessary for the purposes of their processing.
• Principle of integrity and confidentiality: personal data will be processed in a manner that ensures their security and confidentiality.
• Principle of accountability: the Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed on AI AND SPORT PERFORMANCE EXPERTS are both identification data and special categories of personal data within the meaning of Article 9 of the GDPR.

Special categories of personal data are understood to be those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

For the processing of special categories of personal data, the User's explicit consent for one or more specific purposes will be required in all cases.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. AI AND SPORT PERFORMANCE EXPERTS undertakes to obtain the User's express and verifiable consent to the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw their consent at any time. It shall be as easy to withdraw consent as to give it. As a general rule, withdrawing consent will not affect the use of the Website.

On occasions when the User must or may provide their data through forms to make enquiries, request information or for reasons related to the content of the Website, they will be informed if completing any of them is mandatory because the data are essential for the proper performance of the operation carried out.

Purposes of the processing of personal data

Personal data are collected and managed by AI AND SPORT PERFORMANCE EXPERTS in order to facilitate, expedite and fulfil the commitments established between the Website and the User, or to maintain the relationship established in the forms the latter fills in, or to respond to a request or enquiry.

Likewise, the data may be used for commercial purposes of personalisation, operational and statistical purposes, and activities within the corporate purpose of AI AND SPORT PERFORMANCE EXPERTS, as well as for data extraction and storage and marketing studies in order to tailor the Content offered to the User, and to improve the quality, operation and browsing of the Website.

At the time the personal data are obtained, the User will be informed of the specific purpose or purposes of the processing for which the personal data will be used; that is, of the use or uses that will be made of the information collected.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 12 months, or until the User requests their erasure.

At the time the personal data are obtained, the User will be informed of the period for which the personal data will be kept or, where that is not possible, of the criteria used to determine that period.

Recipients of personal data

The User's personal data will be shared with the following recipients or categories of recipients:

• Vercel — Website hosting and audience measurement (www.vercel.com).
• Resend — sending of the emails generated by the Website's forms (www.resend.com).
• Stripe — payment processing, when payments are activated (www.stripe.com).
• Microsoft — behavioural analysis through heatmaps and session recordings, only if the User accepts cookies (clarity.microsoft.com).
• Google — audience measurement through Google Analytics, only if the User accepts cookies (marketingplatform.google.com/about/analytics).

If the Controller intends to transfer personal data to a third country or international organisation, at the time the personal data are obtained, the User will be informed of the third country or international organisation to which the data are intended to be transferred, as well as of the existence or absence of an adequacy decision by the Commission.

Behavioural analytics (Microsoft Clarity)

This Website uses Microsoft Clarity, a behavioural analytics service provided by Microsoft Corporation, to understand how the Website is used through heatmaps and session recordings. Clarity records usage and interaction metrics — clicks, mouse movements, scrolling and pages visited — and uses the IP address to determine the User's approximate location.

Clarity is not activated until the User accepts cookies in the corresponding notice. If the User rejects them, the service is not loaded and no data are collected through it.

The content entered in the Website's forms (name, email, message and other fields) is masked at source: Clarity does not capture or transmit it under any circumstances.

The data are hosted on Microsoft Azure. Recordings are kept for 30 days; those marked as favourites and a random sample of them, for up to 9 months.

The legal basis for this processing is the User's consent (Art. 6.1.a GDPR), which may be withdrawn at any time from the cookie notice.

Microsoft processes these data as an independent controller, in accordance with the Microsoft Privacy Statement (privacy.microsoft.com/privacystatement).

The processing is contracted with Microsoft Ireland Operations Limited (Ireland, European Union), which has an agreement with Microsoft Corporation (United States) based on Standard Contractual Clauses approved by the European Commission, covering the transfer between both entities.

Web analytics (Google Analytics)

This Website uses Google Analytics 4, a web analytics service provided by Google, to obtain aggregate statistics on how the Website is used: pages visited, length of visit, device and browser type, and approximate location.

Google Analytics is not activated until the User accepts cookies in the corresponding notice. If the User rejects them, the service is not loaded and no data are collected through it.

Data collected by Google Analytics are kept for 14 months. Google Signals and ads personalisation are disabled for this Website.

The legal basis for this processing is the User's consent (Art. 6.1.a GDPR), which may be withdrawn at any time from the cookie notice.

Google processes these data as a processor, in accordance with the Google Ads Data Processing Terms (business.safety.google/adsprocessorterms).

The service is contracted with Google Ireland Limited (Ireland, European Union). The data may be transferred to Google LLC (United States), which participates in the EU-U.S. Data Privacy Framework; the transfer is additionally covered by Standard Contractual Clauses approved by the European Commission.

Personal data of minors

In accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, only persons over 14 years of age may lawfully give their consent to the processing of their personal data by AI AND SPORT PERFORMANCE EXPERTS. In the case of a minor under 14, the consent of the parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorised it.

Secrecy and security of personal data

AI AND SPORT PERFORMANCE EXPERTS undertakes to adopt the technical and organisational measures necessary, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted.

However, because AI AND SPORT PERFORMANCE EXPERTS cannot guarantee that the internet is impregnable or the complete absence of hackers or others who fraudulently access personal data, the Controller undertakes to notify the User without undue delay when a personal data breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is understood as any breach of security leading to the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of or access to such data.

Personal data will be treated as confidential by the Controller, which undertakes to inform and to guarantee, by means of a legal or contractual obligation, that such confidentiality is respected by its employees, associates and any person to whom it makes the information accessible.

Rights arising from the processing of personal data

The User has the following rights over AI AND SPORT PERFORMANCE EXPERTS and may therefore exercise them against the Controller, as recognised in the GDPR and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights:

• Right of access: This is the User's right to obtain confirmation as to whether or not AI AND SPORT PERFORMANCE EXPERTS is processing their personal data and, if so, to obtain information about their specific personal data and the processing that has been or is being carried out, as well as, among other things, the information available on the origin of those data and the recipients of the communications made or planned of them.
• Right to rectification: This is the User's right to have their personal data modified where they prove to be inaccurate or, taking into account the purposes of the processing, incomplete.
• Right to erasure (the right to be forgotten): This is the User's right, unless the legislation in force provides otherwise, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate ground to continue it; the personal data have been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14. In addition to erasing the data, the Controller, taking into account the available technology and the cost of its implementation, shall take reasonable steps to inform the controllers processing the personal data of the data subject's request for the erasure of any link to those personal data.
• Right to restriction of processing: This is the User's right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Controller no longer needs the personal data but the User needs them to make claims; and when the User has objected to the processing.
• Right to data portability: Where the processing is carried out by automated means, the User shall have the right to receive their personal data from the Controller in a structured, commonly used and machine-readable format, and to transmit them to another controller. Where technically feasible, the Controller will transmit the data directly to that other controller.
• Right to object: This is the User's right to have their personal data not processed, or to have the processing of them by AI AND SPORT PERFORMANCE EXPERTS stopped.
• Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individual decision based solely on the automated processing of their personal data, including profiling, unless the legislation in force provides otherwise.

The User may therefore exercise their rights by written communication addressed to the Controller with the reference «RGPD-www.crc-cycling.com», specifying:

• The User's first name, surname(s) and a copy of their national ID document (DNI). Where representation is permitted, identification by the same means of the person representing the User will also be required, as well as the document evidencing the representation. The photocopy of the DNI may be replaced by any other legally valid means of proving identity.
• A request stating the specific reasons for the request or the information to which access is sought.
• An address for notification purposes.
• Date and signature of the applicant.
• Any document supporting the request made.

This request and any other attached document may be sent to the following address and/or email:

• Postal address: 1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110 EIN 42-3113724
• Email: info@crc-cycling.com

Links to third-party websites

The Website may include hyperlinks or links that give access to web pages of third parties other than AI AND SPORT PERFORMANCE EXPERTS, which are therefore not operated by AI AND SPORT PERFORMANCE EXPERTS. The owners of those websites will have their own data protection policies, and they themselves shall, in each case, be responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement of the legislation in force in the way their personal data are being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State in which they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos, https://www.aepd.es/).